Tuesday, September 6, 2016

Reliance Jio 4G service is now live, but there are a few things to note

Reliance Jio has really been blowing up lately and understandably so. The company recently announced its plans to offer really competitive tariff plans in India, generally priced lower than the competition. Reliance's main concept seems to be to provide most basic services like voice calls and SMS, essentially for free and pamper users with additional bonuses, like a slew of smart apps, while only requiring payments for data. On the surface, this sounds like a great approach to take the ever-expanding India market by storm and for most users, this might turn out to be a hundred percent true. However, there are a few specifics we feel you must know in order to avoid an abrupt debarking off the hype train.
First of all, let's cover the basics. When we said Reliance Jio is launching a data-first 4G service, this is actually a quite literal description. The company's network only offers LTE service. That means that no fallbacks are present to 3G or 2G, eliminating the possibility to natively use an older device. Voice calls within the network will be done through VoLTE (which must be present on both sides of the conversation, otherwise additional charges do apply) and when you combine the aforementioned two conditions, you can quickly get an idea as to why there has been such a fuss about supported devices lately.
Now, we definitely see why finding if your current handset is supported is a major concern and we wish that there was an easy list or method we could quote. However, there are also a few other factors, like TDD and FDD LTE technologies and LTE Bands that come into play. From what we can gather, Reliance is keeping things as broad as possible, by using 1800 MHz, but the info is unclear on this point as well. That being said, there are at least a few devices that we can already confirm will work on the network with some certainty. Of course, the list also includes the company's own LYF branded devices
BRANDPHONES
LYFEarth 1
LYFEarth 2
LYFWind 1
LYFWind 2
LYFWind 3
LYFWind 4
LYFWind 5
LYFWind 6
LYFWind 7
LYFFlame 1
LYFFlame 2
LYFFlame 3
LYFFlame 4
LYFFlame 5
LYFFlame 6
LYFFlame 8
LYFWater 1
LYFWater 2
LYFWater 4
LYFWater 5
LYFWater 6
LYFWater 7
LYFWater 8
LYFWater 10
AppleiPhone 6
AppleiPhone 6 Plus
AppleiPhone 6s
AppleiPhone 6s Plus
AppleiPhone SE
SamsungS7
SamsungGalaxy Note Edge
SamsungGalaxy S6 Edge Plus
SamsungGalaxy Note Edge
SamsungGalaxy Core Prime 4G
SamsungGalaxy Note 4
SamsungGalaxy Note 5
SamsungGalaxy A5
SamsungGalaxy A7
SamsungGalaxy A8
SamsungGalaxy S6
SamsungGalaxy A7 (A710FD)
SamsungS7 Edge
SamsungA8 VE
SamsungGalaxy J5
SamsungGalaxy J2
SamsungGalaxy J7
SamsungGalaxy On5
SamsungSamsung On7
SonyXperia Z5 Dual
SonyXperia Z5 Premium Dual
LGSpirit 4G
LGGoogle Nexus 5x
LGG4 Stylus 4G
LGG3 4G LTE 32GB
ZTEBlade S6
ZTEBlade S6 Plus
LenovoVibe Shot
LenovoA6000 Plus
IntexAqua Ace Mini
IntexAqua 4G Strong
IntexAqua 4G
KarbonnA71
MotorolaMoto G (3rd Gen)
MotorolaMoto E 2nd Gen
MotorolaMoto E 2nd Gen
MotorolaG Turbo
MicromaxYu Yunique
MicromaxYu Yuphoria
MicromaxCanvas Sliver 5 (Q450)
MicromaxCanvas Amaze (Q491)
MicromaxCanvas Mega 2 Q426
XiaomiMi5
XiaomiRedmi Note 3 (H3A)
XiaomiRedmi 2 Prime
XiaomiMi Max
XiaomiRedmi 3S 8GB
XiaomiRedmi 3S 16GB
AlcatelPop3
OPPOF1
Then there is the lengthier still list of partnering devices that had access to Reliance's Preview offer. Chances are that these meet the requirements for the main service as well, although we can't give any guarantees. Reliance seems to be offering a few workarounds to compatibility issue as well, although we are yet to receive any word on how well they perform. There is the JioFi (INR 1,999)– a 4G hotspot device that can connect to up to 10 devices over Wi-Fi and an additional one through USB and relay the service.
Samsung Galaxy Note 7Samsung Grand Prime 4G
Samsung Galaxy J1Samsung Galaxy J2
Samsung Galaxy J7Samsung Galaxy J5
Samsung Galaxy S5 PlusSamsung Galaxy A5
Samsung Galaxy A7Samsung Galaxy S6
Samsung Galaxy Core Prime 4GSamsung Galaxy J3 (2016)
Samsung Galaxy On7Samsung Galaxy On5
Samsung Galaxy On5 ProSamsung Galaxy On7 Pro
Samsung Galaxy A8Samsung Galaxy S6 edge
Samsung Galaxy Note 5Samsung Galaxy Note 4
Samsung Galaxy AlphaSamsung Galaxy S6 edge Plus
Samsung Galaxy Note 4 edgeSamsung Galaxy Note 5 Duos
Samsung Galaxy S5 NeoSamsung Galaxy S7
Samsung Galaxy S7 edgeSamsung Galaxy A5 (2016)
Samsung Galaxy A7 (2016)Samsung Galaxy J2 (2016)
Samsung Galaxy J7 (2016)Samsung Galaxy J5 (2016)
Samsung Galaxy A8 VESamsung Galaxy J Max
Samsung Galaxy A9Samsung Galaxy A9 Pro
Samsung Galaxy C5Samsung Galaxy C7
Samsung Galaxy J2 Pro
Micromax Bolt SelfieMicromax Canvas 5
Micromax Canvas 5 LiteMicromax Canvas 5 Lite Special Edition
Micromax Canvas 6Micromax Canvas 6 Pro
Micromax Canvas Amaze 4GMicromax Canvas Blaze 4G
Micromax Canvas Blaze 4G PlusMicromax Canvas Evok
Micromax Canvas Fire 4GMicromax Canvas Fire 4G Plus
Micromax Canvas Fire 6Micromax Canvas Juice 4G
Micromax Canvas Knight 2Micromax Canvas Mega 2
Micromax Canvas Mega 4GMicromax Canvas Nitro 4G
Micromax Canvas Pace 4GMicromax Canvas Play 4G
Micromax Canvas Pulse 4GMicromax Canvas Sliver 5
Micromax Canvas TabMicromax Canvas Unite 4
Micromax Canvas Xpress 4GMicromax Canvas Unite 4 Plus
Micromax Canvas Unite 4 Pro
Asus ZenFone 2 Laser (ZE550KL)Asus Zenfone 2 (ZE551ML)
Asus Zenfone Max (ZC550KL)Asus Zenfone 2 Laser 5.0 (ZE500KL)
Asus Zenfone 2 (ZE550ML)Asus Zenfone Selfie (ZD551KL)
Asus Zenfone 2 Laser (ZE601KL)Asus Zenfone Zoom (ZX551ML)
Asus Zenfone Go 5.0 LTE (T500)Asus Zenfone 3 (ZE552KL)
Asus Zenfone 3 Laser (ZC551KL)Asus Zenfone 3 (ZE520KL)
Asus Zenfone 3 (ZS570KL)Asus Zenfone 3 (ZU680KL)
LG K7 LTELG Stylus 2
LG G5LG X Screen
LG Stylus 2 PlusLG G4 Stylus 4G
LG Spirit LTELG G4
LG X CamLG Nexus 5X
Lava Pixel V2Lava X10
Lava V5Lava X50
Lava V2sLava A71
Lava A72Lava A88
Lava A76Lava A89
Lava X46Lava X28
Lava X38Lava X38 2GB
Lava X17Lava X12
Lava X11Lava X81
Lava Ivory S 4GLava V2 3GB
Panasonic Eluga LPanasonic Eluga Switch
Panasonic Eluga IconPanasonic T45
Panasonic Eluga I2 (1GB)Panasonic Eluga L2
Panasonic Eluga MarkPanasonic Eluga Turbo
Panasonic Eluga ArcPanasonic Eluga I2 (2GB)
Panasonic Eluga I2 (3GB)Panasonic Eluga I3
Panasonic Eluga Icon 2Panasonic Eluga A2
Panasonic Eluga NotePanasonic P55 Novo 4G
Panasonic Eluga Arc 2Panasonic P77
Gionee E8Gionee F103 Pro
Gionee F103 (1GB)Gionee F103 (2GB)
Gionee F103 (3GB)GioneeM4
Gionee M5Gionee M5 Lite
Gionee M5 Lite CDMAGionee M5 Plus
Gionee P5LGionee S Plus
Gionee S6Gionee S6s
Gionee S7Gionee V6L
Karbonn Aura 1Karbonn Aura Power
Karbonn Quattro L45 IPSKarbonn Quattro L50 HD
Karbonn Quattro L51 HDKarbonn Quattro L52 VR
Karbonn Quattro L55 HD
YU YurekaYU Yutopia
YU NoteYU Yuphoria
YU YunicornYU Yunique
YU YuphoriaYU Yureka Plus
YU Yureka S
Xolo Black 1XXolo Era 4K
Xolo Era XXolo Era 4G
TCL FIT 5.5TCL Pride T500L
TCL 560TCL 562
Alcatel OneTouch X1Alcatel Pixi 4
Alcatel Pixi 5Alcatel POP Star
Alcatel POP3Alcatel POP4
Sony Xperia X ASony Xperia X A Ultra
Sony Xperia X (F5122)Sony Xperia Z5 Dual (E6883)
Sony Xperia Z5 Premium Dual
HTC Desire 626 Dual SIMHTC Desire 628
HTC Desire 630HTC Desire 728 Dual SIM
HTC Desire 820HTC Desire 820Q
HTC Desire 820S Dual SIMHTC Desire 825
HTC Desire 826HTC Desire 826 Dual SIM
HTC Desire 828 Dual SIMHTC Desire 830
HTC Desire EyeHTC 10
HTC 10 Life styleHTC One A9
HTC One E9 S Dual SIMHTC One E9+ Dual SIM
HTC One M8HTC One M8 Eye
HTC One M9 PlusHTC One M9e
HTC One ME Dual SIMHTC One X9
Intex Aqua 4GIntex Aqua 4G Star
Intex Aqua 4G StrongIntex Aqua 4G+
Intex Aqua AceIntex Aqua Ace 2
Intex Aqua Ace MiniIntex Aqua Craze
Intex Aqua Eco 4GIntex Aqua GenX
Intex Aqua MusicIntex Aqua Power 4G
Intex Aqua RazeIntex Aqua S7
Intex Aqua SecureIntex Aqua Shine 4G
Intex Aqua Strong 5.1Intex Aqua Super
Intex Aqua TrendIntex Aqua Turbo 4G
Intex Aqua ViewIntex Aqua Wing
Intex Cloud 4G SmartIntex Cloud 4G Star
Intex Cloud Crystal 2.5DIntex Cloud Fame 4G
Intex Cloud FlashIntex Cloud Glory 4G
Intex Cloud JewelIntex Cloud String HD
Intex Cloud String V2.0Intex Cloud Swift
Vivo V3Vivo V3Max
Vivo Y21LVivo Y51L
Videocon Graphite1 V45EDVideocon Krypton 3 V50JG
Videocon Q1Videocon V50FA3
Videocon V50FG6
Sansui S50 FD45S
Besides getting one of the devices on the first list, the best thing to do to guarantee compatibility seems to be to look for a Reliance Jio partner device deal on Flipkat. That way you also get the card. And if you are not in the market for a new smartphone and just want to get one of the company's pre-paid or post-paid plans, you can surely do that. But, there are a few other things to consider as well. You can get a SIM card from a Reliance Digital Store or Digital Xpress Mini store and it should be a fairly simple process. You have to bring in personal documentation to submit, as well as a photo. Users are reporting Reliance is picky about the latter and it needs to be really recent. Also, arm yourself with some patience, as queues are likely to form. After you get the card, you are just left with a simple verification process via SMS.

Now, for the main course – the tantalizing prices and what they can buy you. Reliance Jio has announced a slew of both pre-paid and post-paid plans. Naturally, they offer different packages, but all seem to share the benefits of free voice calls. Reliance has made a big deal of this, stating that voice will remain free with no roaming charges in India as well, as long as you are a customer. Most plans also offer some text messages for free and free Wi-Fi data. The latter is only applicable through one of the company's own public hotspots and requires a log-in. As for the messages, as well as Wi-Fi and network data, they tends to have a different period of validity, as well as amount, depending on you plan. So, be sure to read the conditions carefully. The same goes for access to Reliance's suite of smart apps, including JioPlay, JioOnDemand, JioBeats, JioMags, JioXpressNews, JioDrive, JioSecurity and JioMoney.
However, the thing that has most people excited are the insanely low prices on data, specifically the pre-paid 4G plans that start at INR 19 and go up to INR 4,999, as well as the postpaid plans from INR 149. We already mentioned the validity concerns that you can also check out in the two nifty pricing tables. There are a few other fine print things to mention as well. If you are planning on using the service on the cheap and going for a low-end pre-paid pack, Reliance says the INR 19, INR 129 or INR 299 vouchers can't be used as a first re-charge by new customers. Also, the former two only have a validity of a day, so they are not exactly practical for a monthly solution. Another thing standing in the way of using such a SIM as a low-cost data-only plan is the condition that you have to make voice or video calls at least once every 90 days and need a balance of at least INR 20 in the card. Otherwise, the mobile connection will be deactivated and you will have 15 days to pay-up and retain your number.


Speaking of video calls, unlike voice, which is absolutely free, they will be debited via your data-calling pack. The situation is the same with data used in the Reliance apps. Thus, even though they are free, they will still eat away at your megabytes. Also, they will only work on the Reliance Jio network. And speaking of data, what happens if you exhaust the provided pack? Well, on a pre-paid plan you will be paying INR 250 per GB with 10KB charge pulse – significantly less of a deal. Post-paid plans won't be charged extra, but speeds will be throttled to 128 Kbps.
But, it's not all hidden fees and weird conditions. On the grand scheme of things, Reliance does seem to offer a good deal, you just have to be really careful as to exactly what you are getting into. Also, there are a few nice additional deals you can benefit from as well. For starters, there is free unlimited 4G data for the first three months. The "welcome offer" starts on September 5 and ends on January 1 2017. Reliance Jio is offering 15 per cent discount for postpaid users who opt for auto-debit option using credit/debit cards/online transfer for their bill. Students with valid ID also get 25 per cent additional 4G and WiFi data benefits. There is also the "Unlimited at Night" perk, for free data between 2am and 5am.

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